LDR 531 UOP (NEW) Week 5 – Quiz

LDR 531 UOP (NEW) Week 5 – Quiz

1. It is easiest for management to deal with resistance when it is
   1. Overt
   2. Deferred
   3. Passive
   4. Implicit

2. Which of the following is first step on Kotter’s eight-step plan for implementing change?
   1. Establish a sense of urgency by creating a compelling reason for why change is needed
   2. Form a coalition with enough power to lead change
   3. Plan for, create, and reward short-term wins that move the organization toward the new vision
   4. Create a new vision to direct the change and strategies for achieving the vision

3. Culture is most likely to be a liability when
   1. The organization is highly centralized
   2. The organization’s management is highly efficient
   3. The organization’s environment is dynamic
   4. The organization scores low on the degree of formalization

4. Which of the following is an example of an individual source of resistance to change?
   1. Product orientation
   2. Employee orientation
   3. Structural inertia
   4. Fear of the unknown

5. The focus of a single segmentation within a scope strategy is known as a  ________ strategy
   1. Customizing
   2. Niche
   3. Segmentation
   4. Unsegmentation

6. Which of the following statements is true regarding the functions of culture in an organization?
   1. It hinders the generation of commitment to something larger than individual self-interest among employees
   2. It conveys a sense of identity for organization members
   3. It reduces the stability of the organizational system
   4. It does not affect employees’ attitudes and behavior

7. Which of the following is typically a characteristic of the mechanistic model of organization?
   1. Decentralized management
   2. Wide span of controls
   3. Low formalization
   4. Rigid departmentalization

8. Strategy of differentiation consists of which of the following?
   1. Sourcing strategies, processing strategies, delivering strategies
   2. Price, support, design
   3. Cost leadership, differentiation, cost focus
   4. Upstream business strategy, midstream business strategy, downstream business strategy

9. Which of the following actions can extinguish risk taking and innovation?
   1. Encouraging experimentation
   2. Using organic organizational structures
   3. Long tenure in management
   4. Rewarding for the absence of failures rather than presence of success

1. Which of the following is the last step in Kotter’s eight-step plan for implementing change?
   1. Consolidate improvements, reassess changes, and make necessary adjustments in the new program
   2. Establish a sense of urgency by creating a compelling reason for why change is needed
   3. Communicating the vision throughout the organization
   4. Reinforce the change by demonstrating the relationship between new behaviors and organizational success

1. Which of the following statements is true regarding innovation?
   1. Inter-unit communication is low in innovative organizations
   2. Innovative organizations reward both successes and failures
   3. Innovation is nurtured when there is an abundance of resources
   4. Organic structures negatively influence innovation

2. Deemphasizing of hierarchical authority and control in organizational development  is referred to as
   1. Trust and support
   2. Vertical blending
   3. Horizontal integration
   4. Power equalization

3. A(n) ____________ strategy emphasizes the introduction of major new products and services
   1. Organic
   2. Cost-minimization
   3. Mechanistic
   4. Innovation

4. Which of the following is least likely to realize a competitive advantage for an organization
   1. Superior resources
   2. Superior skill
   3. Superior position
   4. Superior strategy
5. Entering into various types of business ventures outside of the realm of an organization’s usual type of business is an example of ___________ strategy
   1. Chain integration
   2. Undifferentiating
   3. Customizing
   4. Diversification

6. Which of the following factors is least likely to have an impact on organizational structure?
   1. Location
   2. Size
   3. Strategy
   4. Technology

7. Which of the following resistances to change is implicit?
   1. Complaint
   2. Resignation
   3. Increased error
   4. Strike

8. Decision making within one of the following organizational structures follows a strict chain of command?
   1. Bureaucracy
   2. Boundary less
   3. Virtual
   4. Matrix

9. A (n) __________ organization is an organization that takes on a life of its own, apart from its founders and members, and is valued for itself and not for the goods or services it produces.
   1. Centralized
   2. Matrix
   3. Virtual
   4. Institutionalized

1. Idea champions display characteristics associated with _____________ leadership
   1. Narcissistic
   2. Autocratic
   3. Transformational
   4. Laissez-faire

1. Confusion in who reports to whom is a weakness of the following organizational structures?
   1. Bureaucracy
   2. Virtual
   3. Matrix
   4. Boundary less

2. _____________ is a collection of change methods that seek to improve organizational effectiveness and employee well-being
   1. Organizational polarization
   2. Organizational restructuring
   3. Operant conditioning
   4. Organizational development

3. Which of the following is least likely to lend a simple organizational structure?
   1. Formalized rules and regulations
   2. Wide span of control
   3. Centralized authority
   4. Little departmentalization

4. Sometimes businesses find it necessary to reconceive their core business. Which of the following would be the least effective strategy for doing so?
   1. Business recombination
   2. Core relocation
   3. Business redefinition
   4. Business customization
5. ___________ are persons who act as catalysts and assume the responsibility for managing refinement activities.
   1. Whistle-blowers
   2. Laggards
   3. Change agents
   4. Free riders

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